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AMERICAN UNIVERSITY
WASHINGTON DC

MEMORANDUM

August 8, 2011

TO:                 The AU Community

FROM:            Scott A. Bass, Provost
                       Violeta T. Ettle, Vice Provost for Academic Administration

SUBJECT:       Dr. Alice Poehls Appointed University Registrar


We are pleased to announce the appointment of Dr. Alice C. Poehls as university registrar, effective September 12, 2011.  

As university registrar, Dr. Poehls will lead the effort to provide continuous improvement, innovative processes, technology enhancements, and best practices to accomplish the Office of the Registrar’s mission and strategic goals. Her responsibilities include oversight of the office’s four functional units: student records services, academic services, information technology, and operations. Working collaboratively with the schools and colleges, AU Central, OIT, and other campus administrative units, Dr. Poehls will assess current support levels provided by the registrar’s office and identify areas where improvements are needed. One of her first key assignments is to continue the recent implementation of the office’s revised mission and comprehensive reorganization.

A recognized change agent, Dr. Poehls brings to AU a distinguished record of administrative accomplishments and leadership experience implementing integrated administrative systems. As assistant provost and university registrar at the University of North Carolina at Chapel Hill, she re-organized the registrar’s office, established document management and electronic record retention processes, and synchronized degree and course inventories.  While leading the implementation of data and record management systems as registrar at the University of Illinois at Urbana-Champaign, Dr. Poehls created and assumed leadership of the Office of Graduate Admissions and Administrative Services. As director of admissions and records at the University of North Dakota, which she describes as the greatest challenge of her career, Dr. Poehls successfully led efforts to continue registrar operations following the flood and fire that devastated the campus and the city of Grand Forks in 1997. Most recently, she served as senior Banner consultant with SunGard Higher Education, where she provided organizational leadership to university clients.

In addition to being an accomplished administrator, Dr. Poehls is an active member of the American Association of Collegiate Registrars and Admissions Officers (AACRAO) and has held state and regional-level leadership positions in AACRAO’s Midwest and North Dakota associations. Dr. Poehls’s connection to North Dakota extends to her academic pursuits. She earned her BA in English and speech, MA in speech, and PhD in English all from the University of North Dakota.

AU was fortunate to have many outstanding candidates apply for the registrar position. We commend the search committee, assisted by consultant and former Princeton University registrar, Tony Broh, for its thorough work that led to the selection of Dr. Poehls. Please join us in thanking the search committee and in welcoming Dr. Alice C. Poehls as the university registrar.

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